Refund and Returns Policy

Effective Date: February 02, 2025

We are committed to providing high-quality clothing and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our Refund and Return Policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item is damaged, defective, or incorrect upon delivery
  • The return request is made within 7–14 days of receiving the product
  • The item is unused, unwashed, and in its original condition
  • All original tags and packaging are intact

Returns that do not meet these conditions may not be approved.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Worn, washed, or used items
  • Products damaged due to misuse
  • Items without original tags or packaging
  • Clearance, discounted, or final sale items
  • Gift cards or promotional items

3. Refund Process

Once your return request is approved and the item is received and inspected:

  • You will be notified of the approval or rejection of your refund
  • If approved, the refund will be issued to your original payment method
  • Processing may take 5–10 business days depending on your payment provider

If the returned item does not meet our conditions, the refund may be declined.

4. Exchanges

We offer exchanges for items that are defective, damaged, or incorrect. Exchanges for size or color may be available depending on stock availability.

If the requested item is not available, a refund may be issued instead.

5. Return Shipping

  • Customers may be responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping method, as we are not responsible for lost return shipments

6. Order Cancellation

  • Orders can be canceled within 12 hours of placement
  • Once an order has been processed or shipped, it cannot be canceled

7. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us as soon as possible with:

  • Your order number
  • Clear photos of the product and packaging

We will review the issue and provide a suitable resolution promptly.

8. Contact Us

If you have any questions or would like to request a return or refund, you may contact us using the contact information provided on our website. We are here to assist you and will respond as soon as possible.